How to Get Customer Support From YouTube TV, Hulu, and Other Streaming Services

We’ve heard from many of you who have taken Team Clark’s advice and cut the cord with your cable company in order to save money by getting your favorite TV shows from the big streaming services.
But what happens if something goes wrong and you need customer support from YouTube TV, Hulu or one of the others?
Sometimes it’s not as simple as picking up the phone and calling an 800 number. That’s why we’ve done the research and compiled this list of the best ways to reach customer service at your streaming provider.
The Best Ways to Get Customer Service From Your Live TV Streaming Provider
Quick Links:
The various live TV streaming services all have a number of ways to help you problem-solve if you’re having an issue.
Sometimes it might be as easy as typing your question into a search box and getting the answer from the company’s Frequently Asked Questions library. Other times you may have an issue that requires the help of a real live person.
Either way, between all of the options below you, should be able to get your issue resolved. Here are the best ways to get support from each of the major live TV streaming companies.

YouTube TV

YouTube TV
YouTube TV is money expert Clark Howard‘s favorite live TV streaming service, but they don’t necessarily make it easy to get help if you run into an issue.
As you would expect from a company owned by Google, much of YouTube TV’s support network is web-based. You may have to do some searching to get your answer.
If you can’t find what you need online, there are a couple of other options that may get you help from a real person.

Online

If you’re having an issue, the first thing to do is to head to this YouTube TV Help page. There, you can type in your issue to see if it can be resolved online.
YouTube TV Help
On this page, you will also find the answers to frequently asked questions about available channels, supported devices, billing and more.
If you still can’t find your answer, you can contact YouTube here to get further help.
YouTube TV Help
Once you let YouTube know what your specific issue is, you will be given options for how you would like to be contacted.
YouTube TV Help
As you can see, the options are phone, chat or email. YouTube does not let you reach out to them via these methods. They will reach out to you instead.

Phone

Google advertises a Customer Support number online, but it is not staffed. You will need to let them call you if you would like to speak to someone.

Chat

Same here — you will need to let a chat agent reach out to you.

Email

Again, you will need to let Google/YouTube email you if you would like to communicate this way.

Social Media

We did find one other option for potentially getting YouTube TV support.
The official YouTube TV Twitter account says you get support for YouTube TV from the Twitter account linked above, although it appears that Twitter account is mostly focused on the original YouTube product, so your mileage may vary.

Hulu

hulu
Hulu, a joint venture of Disney and Comcast, is a bit more straightforward than YouTube TV when it comes to getting customer service.

Online

You can get answers to most questions about Hulu and Hulu + Live TV here.

Phone

You can reach Hulu support at (888) 265-6650. 

Chat

You can chat with “Hulubot” by clicking this icon on the lower left of the Help page:
Hulubot

Email

You can reach Hulu customer support by emailing them.

Social Media

Hulu also offers support on Facebook and Twitter.

Sling TV

Sling TV
The most popular live TV streaming service also offers several convenient ways to get customer support.

Online

You can get answers to most questions about Sling TV here.

Phone

You can reach Sling at (888) 363-1777. The number works 8am-1am ET, seven days a week.

Chat

You can open a chat with a “virtual assistant” here.

Email

It does not appear that email is a valid way to contact Sling TV for support.

Social Media

Sling TV offers a few different options for getting support via social media.

AT&T TV Now and AT&T WatchTV



AT&T TV
AT&T has several options for getting customer support for its live TV streaming services.

Online

Click here to get answers to your questions about AT&T TV Now and AT&T WatchTV online.

Phone

You can reach AT&T phone support at (800) 288-2020. The billing & account department is open every day from 8am-midnight ET. You can get technical support anytime.

Chat

You can open a live chat here every day from 7am-1am ET by clicking the Chat Live button.
AT&T Live Chat

Email

It does not appear that email is a valid way to contact AT&T for streaming support.

Social Media

AT&T suggests that you can reach out to them on Facebook and Twitter.
Philo
Philo
Finally, streaming service Philo also offers some different support options.

Online

You can click here to get answers from their online Help Center.

Phone

Philo offers phone support at (855) 277-4456. Help is available every day from 10am-midnight ET.

Chat

Philo offers a support bot here. Just click this button on the lower right to begin.
Philo Support Bot

Email

You can email Philo with your questions here.
Social Media
Philo offers support via Twitter, as well.
Summary
If you are unhappy with your live TV streaming service or just want to see what else is out there, check out our picks for the best services available right now.
You can also compare channel lineups for all of the top services here.
Thank you for reading

How to Get Customer Support From YouTube TV, Hulu, and Other Streaming Services How to Get Customer Support From YouTube TV, Hulu, and Other Streaming Services Reviewed by www.Hfrnews.com on November 09, 2019 Rating: 5

9 comments:

  1. Thanks for your help

    ReplyDelete
  2. This is such a great resource that you are providing and you give it away for free. I love seeing blog that understand the value of providing a quality resource for free. Walmart Customer Service

    ReplyDelete
  3. Someone Sometimes with visits your blog regularly and recommended it in my experience to read as well. The way of writing is excellent and also the content is top-notch. Thanks for that insight you provide the readers! Den customer care

    ReplyDelete
  4. Wow! Such an amazing and helpful post this is. I really really love it. It's so good and so awesome. I am just amazed. I hope that you continue to do your work like this in the future also Godrej customer care

    ReplyDelete
  5. One of the main advantages of the service is that you can access a host of channels. You can choose any of your desired channels and pay for those channels only. smart iptv

    ReplyDelete
  6. Simply wanna say that this is extremely helpful, Thanks for taking your time to write this. fire stick iptv

    ReplyDelete
  7. We need many stories, Like genuinely appreciated, You want addiitional data over it, mainly because it can be reasonably exceptional., Take care exclusively for declaring. contact center

    ReplyDelete
  8. It is without question that a consensus has yet to be reached on where social media falls on the privacy continuum. And there's a recent trend that is highlighting this range of feeling; t 스포츠중계

    ReplyDelete
  9. appealing, pronounce. I simply stumbled upon your blog and desired to make known that i have favored surfing your weblog posts. After each, i can definitely subscribe to your feed, and that i purpose you will write within the lower back again soon! https://totalsportek.news/f1-streaming

    ReplyDelete

Powered by Blogger.